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CCAH: Nurse Advice Line

A woman embracing a child near the beach, with a logo of Central California Alliance for Health.

What is the Nurse Advice Line?

The Nurse Advice Line is a service available to all Alliance members at no cost to you. You can call if you have questions about your health or your child’s health. A registered nurse will help you with what to do next.

The service is available 24 hours a day, 7 days a week at no cost to you.

Feeling sick and have questions?

Call 844-971-8907 (TTY: Dial 711) to talk to a nurse.

If you are having a medical emergency, call 911 or go to the nearest emergency room.

 When do I call the Nurse Advice Line?

Call the Nurse Advice Line when:

  • You or your child is sick, and you cannot reach or get an appointment with your doctor.
    • Examples: Your child has a fever or rash, is vomiting, or your baby’s crying is unusual.
  • You are not sure if you should go to the emergency room.
  • You have questions about your health or your child’s health.
  • You are under 18 years old and want to talk in private about your health concerns.

When you call:
If you have your Alliance Member ID card with you, have it ready to tell the nurse your ID number.

Call 844-971-8907 (TTY: Dial 711)

For more information visit: Central Coast Alliance for Health-Nurse Advice Line

Health and Wellness Reward

When you call the Alliance Nurse Advice Line about your health questions, you will be entered into a monthly raffle. You could win a $50 Target gift card!

For more information about rewards, visit our Health and Wellness Rewards page.


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